This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase from our online store. We are committed to protecting your personal data and respecting your privacy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you place an order or contact us, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely via our payment provider; we do not store full card information)
1.2 Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Cookies and tracking technologies
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Communicate with you about your order or support inquiries
- Improve our website and customer experience
- Detect and prevent fraud or misuse
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We only share your information with trusted third parties when necessary to operate our store, such as:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics and security services
These parties only receive the information required to perform their services.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functionality
- Remember your preferences
- Analyze website traffic
You can control cookie settings through your browser, but disabling cookies may affect site functionality.
5. Data Retention
We retain your personal data only as long as necessary for:
- Order processing
- Legal and tax obligations
- Resolving disputes
- Maintaining accurate business records
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Request restriction or object to processing
- Request data portability
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us using the details below.
7. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure.
8. Children’s Privacy
Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, you can contact us at the contact page.